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Maps Not Found

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2 years 10 months ago #1129 by PeteG
Maps Not Found was created by PeteG
I am trying to install onto a new samsung S6 tablet.  The app downloads OK but on startup it says "maps not found"  "download maps ?"
when I click yes the download completes (?) and then states that it failed to unzip the file.  Next message is "maps not found shutting down"
I cannot get t past this point.  Is there some file permission I need to set somewhere?

TIA



 

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2 years 10 months ago #1130 by maitai
Replied by maitai on topic Maps Not Found
Hi,
We are currently facing a big issue with Android 11 and up. There is nothing you can do on your side. We are trying hard to find a solution.
Sorry for the trouble.
Philippe.

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2 years 10 months ago #1131 by PeteG
Replied by PeteG on topic Maps Not Found
Many thanks for the quick reply. I will watch this space!

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2 years 10 months ago #1132 by maitai
Replied by maitai on topic Maps Not Found
Hi,
A new release is available that should fix this issue.

Philippe

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2 years 10 months ago #1133 by Artras
Replied by Artras on topic Maps Not Found
I have reinstaled the app but having the same issue.

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2 years 10 months ago #1134 by maitai
Replied by maitai on topic Maps Not Found
Maybe the update has not reach your country yet? A dozen users have installed it and are now OK. The first thing the new version will ask is to select Documents/qtVlm and allow access, then it will incorporate your files.

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